Venues of Excellence

Double delight for Venues of Excellence

Double delight for Venues of Excellence

VENUES of Excellence has announced the accreditation of two new prestigious members.

The sales and marketing consortium, which awards membership to high quality conference, meeting and training venues across the UK, has added Lumley Castle Hotel in Chester-le-Street and thestudio in Leeds to its rapidly-growing portfolio.

The two new venues join a list of major names with Venues of Excellence membership, including Alton Towers Conference Hotel, West Court at Jesus College in Cambridge, Altitude London, EEF Technology Hub in Birmingham and Coombe Abbey in Warwickshire.

Mandy Jennings, executive director at Venues of Excellence, said: “We’re proud to welcome both Lumley Castle Hotel and The Studio to Venues of Excellence. Both offer something different to our membership and we were bowled over by the attention to detail they both show to ensuring they provide the best possible experience to guests in the conference and events market.”

To become a Venues of Excellence member, venues must meet and maintain the organisation’s stringent high quality standards across areas including facilities, staff, service offer, catering, environmental impact, customer support and health, hygiene and safety.

In return, members can access a range of services including sales and marketing support, discounted access to specialist industry training from the Learning and Development Academy, 12 member events, an annual conference and promotion at industry exhibitions.

Lauren Colledge, sales manager at Lumley Castle Hotel Ltd, said: “As an independent hotel we are delighted to be invited to join Venues of Excellence after hearing such fantastic reviews from fellow industry professionals. It is an honour to be part of such a fantastic collection of venues and we are excited for what the future holds and doors that this exciting new venture may open.”

Julian Kettleborough, commercial director, at The Studio, said: “We’ve always felt our ethos and ‘customer first’ service culture have been really well aligned with the values of Venues of Excellence

As one of Leeds newest and most vibrant event venues we’re really pleased to be flying the flag for Venues of Excellence in the Yorkshire region. Leeds is ranked in the Top 4 event destinations in the UK and it’s great to see the presence of the region grow.

“We’re delighted to be displayed alongside some of the best known venues in the UK. It’s really pleasing to see us recognised as up there with the best.”

Over the last two years, Venues of Excellence has seen its membership double in size to almost 50 venues. Added Mandy: “It is an incredibly exciting time for us as we start 2019 how we mean to go on, developing our membership and helping to provide the best possible service within the conference and events sector.”

Read more about The Studio

Read more about Lumley Castle