Date: Tuesday 9th August 2016, 9.30am – 4.30pm

Venue: Ashorne Hill

Recommended Audience: Sales Researchers, Sales Managers and Conference Sales Team Members

Trainer: Mandy Jennings – Managing Director, Paje Consultancy Ltd and Nicola Jenkinson – Business Development Manager, Venues of Excellence Nicola Jenkinson - Paje ConsultancyMandy Jennings - Paje Consultancy Ltd

Bio: Mandy has vast experience in hotels and venues and has managed many high performance teams. Her energy and drive are matched by her absolute professionalism – and it is no surprise that her work experience encompassing over 25 years, includes senior/director level sales positions with Thistle, Forte, Le Meridien and Marriott Hotels plus experience and reputation as Sale Director for the De Vere Group and Principal Hayley Hotels & Venues. As well as running her own consulting and training company she is the Sales Director for Venues of Excellence.

Nicola has worked with Paje since the company was formed and has completed many and varied sales projects with great success. Nicky previously worked in senior sales roles for Principal Hotels, Handpicked Hotels, Arcadian, and Forte Heritage. She was Head of Sales Development for De Vere Hotels. Nicky is very tenacious and knows exactly how to get through to the right contacts – she is a force to be reckoned with and will sharing her top tips.

Course Content:

In a very competitive environment sales people need to be one step ahead in almost every area. Two things are guaranteed in the hospitality sector, you will win business and you will lose business. To help them achieve this they need to have a healthy pipeline, which means a balanced approach to their activity. They need to mix up their activity to ensure that they are doing enough research to generate meaningful leads, which they can then qualify, inspire and with the right approach and skill, turn into new customers. How much research has your team done in the last 3 months and how proactive are they at   sourcing and qualifying your future customers? This programme has been designed to re-motivate and re-focus your sales team on the important business of generating new customers using a range of sources and skills:

  • Getting past the Gatekeepers
  • Planning & Setting Targets for your Research and Telesales Days
  • Prioritise the Hot Leads
  • Importance of Follow Up
  • Top Tips and Action Plans


This course is open to Venues of Excellence members and non-members. Click here to book a place on this course.